Refund & Returns Policy

All orders are custom made to order and are therefore not eligible for refunds.

If for any reason you believe your product is defective, please contact us within 15 days of receipt of the item so that we may replace your product. 

This policy is subject to updates and reviews on a case by case basis. Please contact us if you have any questions. If for any reason you are unhappy with your purchase, please let us know. We want to make it right!

You can reach us at info@pokedreamer.com.